About Right With You

I'm on a mission to make sure you stop losing customers to missed calls.

Right With You is a New Zealand business, based in Thames on the Coromandel Peninsula. I've watched good local businesses do great work, be the best at what they do in their area, then lose good customers for a reason that has nothing to do with the job. They just couldn't get to the phone in time.

And as a customer myself, I find nothing more frustrating than trying to buy from a business and ending up at a voicemail, hoping it gets answered, sometime.

Kale Buchanan, founder of Right With You
Kale Buchanan
Founder
Meet the founder

Hi, I'm Kale.

I'm the founder of Right With You. I built this because I kept seeing hard working Kiwis miss out on work they'd have easily won, simply because a call went unanswered. I wanted a way to catch those leads that felt personal and local, and was around 24/7. So I built it.

Right With You is young, but I've worked in software since 2021. I started as a Software Consultant at Modulate, helping businesses work out exactly what they needed from complex ERP systems to manage their accounts and inventory. From there I became the Product Analyst behind two SaaS products at Comply Pro, Site App Pro and Safe Food Pro, working closely with the construction and hospitality industries. In other words, the same kind of hands on businesses that Right With You is built for. So while the business is new, I bring years of software experience with me.

And I'm proud that it's young. When you come on board, you work directly with me. I build your AI, I train it on your business, and I'm the one you contact when you need something. Every business that joins helps shape where this goes next. I want Right With You to solve a real problem in your business, and if it needs to grow in a new direction to do that, I'd love to build it with you.

In plain English

So what actually is it?

What is Right With You?

Right With You is an AI powered missed call text back service for businesses in New Zealand that win work over the phone. When a call to your business goes unanswered, it texts the caller back within 30 seconds, holds a real conversation to find out what they need, and hands them to you ready to call.

Who is it for?

Owner operators and small teams who rely on new leads coming through the phone and don't have a receptionist. Trades, home services, and appointment based businesses. If you're up a ladder, under a sink, or sitting with a client when the phone rings, it's built for you.

What happens when you miss a customer's call?

A missed call rarely rings back. Most people call the next business on the list, and by the time you've seen the missed call they've already booked with your competition. Right With You texts them back within 30 seconds, so the conversation starts before they move on.

What we stand for

The principles behind every conversation.

New Zealand built and based.

Your leads talk to AI trained on your business, in your voice, and every call back comes from you. Right With You isn't a copy of an overseas tool. I built it here, from the ground up, right down to handling the "Nuw Zillund" accent.

AI that helps, never replaces.

Right With You keeps your leads warm until you can call. It's never about taking you or your team out of the picture. I believe in a future where AI helps us do better work than ever, not one where it does all the work for us.

Honest by default.

I'm upfront that Right With You is powered by AI, I don't overpromise, and there are no lock-in contracts. If it's not right for you, that's okay.

Your customers come first.

Nobody is ever forced to talk to the AI, and your conversations are never used to train AI for anyone else. And even if a customer would rather not engage, your business still acknowledges them within 30 seconds, any time, any day of the year.

Where we are

Proudly based on the Coromandel.

We're based in Thames, and we work with businesses right across New Zealand. If you're in Auckland, Hamilton or Tauranga, we can come and set you up in person. If you're further afield, like Christchurch or Dunedin, we can do everything remotely, just as easily.

Outside New Zealand?

Happy to talk, wherever you are.

We'd be happy to chat about how Right With You could help in your country.

Let's have a chat.

The best way to see if Right With You fits your business is a quick, no pressure call. I'll show you exactly how it would handle your missed calls, and you can decide from there.

Book a call

Still have questions? Visit our FAQ or Contact Us